Privacy Policy – Relaxed Styling

1. Introduction

Welcome to Relaxed Styling. We value the privacy of our customers and visitors and are committed to handling personal information responsibly. This Privacy Policy explains how relaxedstyling.com may collect, use, store, disclose, and protect information when you visit our website, browse our products, create an account, or make a purchase.

Our goal is to provide a transparent and trustworthy online shopping experience. We believe that customers should understand what types of information may be collected, why that information is needed, and what choices may be available regarding its use.

By using relaxedstyling.com, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent for a particular activity, we will seek that consent before carrying out the activity. This policy should be read together with our Terms and Conditions and other relevant website policies.

2. Information We May Collect

When you use relaxedstyling.com, we may collect several categories of information depending on how you interact with the website.

Personal information may include your name, account details, and other information you voluntarily provide when creating an account or completing a purchase. Information associated with an order may include selected products, transaction records, and details necessary to manage your shopping experience.

We may also collect technical information automatically when you browse the website. This information may include your device type, browser type, operating system, approximate location derived from technical data, internet protocol address, pages viewed, and information about how you interact with website features.

Certain information may be collected through cookies or similar technologies. These technologies can help the website remember preferences, maintain essential functionality, understand general browsing patterns, and improve the overall user experience.

We aim to collect information that is reasonably relevant to the purposes described in this policy and to handle it in accordance with applicable privacy and data protection laws.

3. How We Use Personal Information

Relaxed Styling may use personal information for legitimate business purposes and other purposes permitted by applicable law.

These purposes may include processing and managing orders, maintaining customer accounts, recording transactions, providing access to website features, responding to enquiries through available website functions, and administering customer requests.

We may also use relevant information to improve website performance, understand customer preferences, identify technical issues, prevent fraudulent activity, maintain security, and evaluate the effectiveness of our products and services.

Where permitted by law, information may be used to provide relevant updates about website features, products, or services. Marketing communications that require consent will be provided only in accordance with applicable legal requirements, and customers will have access to available preference or opt-out mechanisms.

We do not intend to use personal information for purposes that are incompatible with the reasons for which it was collected unless such further use is permitted by law or the individual has provided the required consent.

4. Cookies and Similar Technologies

relaxedstyling.com may use cookies and similar technologies to support website functionality and improve browsing convenience.

Essential cookies may be necessary for features such as maintaining a shopping session, remembering items in a cart, supporting account access, and helping protect the website against unauthorised activity.

Preference cookies may allow the website to remember certain choices, while analytics technologies may help us understand how visitors navigate pages and interact with available features. Where advertising or other non-essential tracking technologies are used, they will be managed in accordance with applicable consent requirements.

You may be able to manage cookies through your browser settings or any cookie preference tool provided on the website. Disabling certain cookies may affect the availability or performance of some features.

The use of cookies does not mean that every browsing activity necessarily identifies a specific individual. The information collected and the way it is processed depend on the technology involved and the applicable settings.

5. Sharing and Disclosure of Information

Relaxed Styling may share personal information with carefully selected service providers when doing so is necessary for legitimate website operations. Depending on the services used, these providers may support payment processing, website hosting, technical maintenance, security, analytics, or order administration.

Such providers should receive only the information reasonably necessary to perform their assigned functions and must handle it in accordance with applicable contractual, confidentiality, and data protection requirements.

Information may also be disclosed when required by law, in response to a valid legal request, or when disclosure is reasonably necessary to protect legal rights, prevent fraud, investigate suspected unlawful activity, or safeguard the security of the website and its users.

If business operations undergo a restructuring, merger, or transfer, relevant information may be handled as part of that process, subject to applicable privacy requirements and appropriate safeguards.

We do not intend to disclose personal information indiscriminately or permit third parties to use it for purposes that are inconsistent with applicable law and the commitments described in this policy.

6. Data Security

We recognise that protecting personal information is an important responsibility. Relaxed Styling aims to use reasonable technical, organisational, and administrative measures to reduce the risk of unauthorised access, alteration, disclosure, loss, or misuse.

Depending on the nature of the information and the systems involved, these measures may include access controls, security monitoring, system maintenance, and procedures designed to limit access to authorised individuals or service providers.

However, no website, digital platform, or method of electronic transmission can be guaranteed to be completely secure. Although we take reasonable steps to protect information, we cannot promise that every possible security risk can be eliminated.

Customers can also help protect their information by using secure devices, keeping account credentials confidential, and avoiding the disclosure of sensitive information through untrusted channels.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, subject to applicable legal requirements.

The appropriate retention period may depend on the type of information, the purpose for which it was collected, the nature of the customer relationship, and any legal obligations that apply. Certain transaction records may need to be retained for accounting, regulatory, dispute resolution, or compliance purposes.

When information is no longer required, we aim to delete it, anonymise it, or otherwise handle it in accordance with applicable retention and data protection requirements.

The fact that a customer stops using relaxedstyling.com does not necessarily mean that all related records can be deleted immediately, particularly where a lawful retention obligation applies.

8. Your Privacy Rights and Choices

Depending on your location and the laws applicable to your personal information, you may have rights concerning how your information is processed.

These rights may include requesting access to personal information, asking for inaccurate information to be corrected, requesting deletion, restricting certain processing activities, objecting to particular uses, or requesting a portable copy of information where applicable.

You may also have the right to withdraw consent for processing activities that rely on consent. Withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal.

Where applicable, you may have the right to lodge a complaint with a relevant data protection authority. Some rights are subject to legal exceptions, identity verification, or other conditions established by law.

We aim to handle valid privacy requests in accordance with applicable legal requirements. The availability and scope of individual rights may differ depending on the jurisdiction and circumstances.

9. Children’s Privacy

relaxedstyling.com is intended for a general shopping audience and is not designed to knowingly collect personal information from children in circumstances where parental consent or other legal authorisation is required.

We do not knowingly seek to collect information from children in violation of applicable privacy laws. If we become aware that personal information has been collected from a child in a manner that violates relevant requirements, we will take appropriate steps to assess the situation and address the information as required by law.

Parents and legal guardians should help children understand the importance of protecting personal information when using online services.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms. These external services may operate under their own privacy policies and data handling practices.

When you leave relaxedstyling.com and visit another website, the privacy practices described in this policy may no longer apply to your activity on that external platform. We encourage you to review the privacy information of any third-party service before sharing personal information with it.

The inclusion of a third-party link does not necessarily mean that Relaxed Styling controls or endorses the external service’s data practices. Customers should exercise appropriate care when interacting with external websites and applications.

11. International Data Transfers

Depending on the technical infrastructure and service providers used to operate relaxedstyling.com, personal information may be processed or stored in countries other than the country in which a customer resides.

Where personal information is transferred across national borders, we aim to ensure that the transfer is handled in accordance with applicable data protection laws. Depending on the circumstances, this may involve appropriate contractual protections, recognised transfer mechanisms, or other legally required safeguards.

The level of data protection and the applicable legal framework may vary between jurisdictions. We will take reasonable steps to ensure that relevant information receives the protection required by the laws that apply to the transfer.

12. Changes to This Privacy Policy

Relaxed Styling may update this Privacy Policy from time to time to reflect changes in our website operations, technologies, business practices, or legal obligations.

When changes are made, the updated policy will be published on relaxedstyling.com. Where required by applicable law, we will provide additional notice or seek consent before implementing changes that require it.

We encourage visitors and customers to review this page periodically so they remain informed about how personal information may be handled.

13. Contact and Final Information

If you have questions about this Privacy Policy or wish to exercise a privacy right, please use any applicable privacy request or customer support function made available through relaxedstyling.com.

We aim to handle privacy-related requests responsibly and in accordance with applicable legal requirements. Additional information may be requested when reasonably necessary to verify identity or clarify the scope of a request.

At Relaxed Styling, we believe that transparency, responsible data handling, and respect for individual privacy are essential to maintaining customer trust. We are committed to treating personal information carefully and improving our practices as appropriate.

By continuing to use relaxedstyling.com, you acknowledge this Privacy Policy, subject to any consent requirements and rights established by applicable law. Thank you for choosing Relaxed Styling and for taking the time to understand how your privacy is addressed.