Terms and Conditions – Relaxed Styling

1. Introduction

Welcome to Relaxed Styling. These Terms and Conditions govern your access to and use of relaxedstyling.com, including browsing the website, exploring products, creating an account where available, and placing orders. By accessing or using our website, you agree to comply with these terms and any applicable laws and regulations.

Please read these Terms and Conditions carefully before using the website or making a purchase. If you do not agree with any provision, you should discontinue using the relevant website services. These terms are intended to establish a clear understanding of the responsibilities and expectations associated with shopping through relaxedstyling.com.

For the purposes of these terms, references to “Relaxed Styling,” “we,” “our,” or “us” mean the operator of relaxedstyling.com, where applicable. References to “you,” “your,” or “customer” mean any individual or entity accessing the website or using its services.

These Terms and Conditions should be read together with our Privacy Policy, Return Policy, and other applicable policies published on relaxedstyling.com. Where mandatory consumer protection laws apply, those laws take precedence over any conflicting provision in these terms.

2. Website Use and Eligibility

By using relaxedstyling.com, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you. If you are under the age at which you can legally make purchases independently, you should use the website only with the involvement and permission of a parent or legal guardian where required by law.

You agree to use the website for lawful purposes and in a manner that does not interfere with the rights of others or disrupt the operation, security, or availability of the website.

You must not attempt to gain unauthorised access to website systems, introduce malicious software, interfere with website functionality, misuse any account features, or engage in fraudulent activities. You must also not use the website in a way that violates applicable laws, infringes intellectual property rights, or misrepresents your identity.

We reserve the right to take reasonable measures to protect the website and its users when misuse, suspicious activity, or a violation of these terms is identified. Any action taken will be subject to applicable legal requirements.

3. Product Information and Availability

Relaxed Styling aims to present product information clearly and accurately. Product descriptions, images, colours, sizes, materials, and other details are provided to help customers understand the characteristics of the items offered through the website.

We make reasonable efforts to ensure that product information is current and reliable. However, minor variations in colour or appearance may occur because of differences in screens, display settings, lighting, photography, or manufacturing characteristics.

The availability of products, sizes, colours, and other options may change without notice. We cannot guarantee that every item displayed on the website will remain available at all times.

Customers are responsible for reviewing product descriptions and available options before placing an order. If an important discrepancy or availability issue arises, the matter will be handled in accordance with the applicable purchasing terms and consumer protection laws.

4. Orders and Contract Formation

When placing an order through relaxedstyling.com, you are responsible for ensuring that the selected products, quantities, sizes, colours, and other order details are correct.

Submitting an order constitutes an offer to purchase the selected products under the applicable terms. An automated acknowledgement or order receipt does not necessarily mean that the order has been finally accepted. Acceptance will be determined in accordance with the ordering process and the applicable law.

Orders may require verification before acceptance or fulfilment. If an order cannot be accepted because of product availability, an obvious pricing error, incomplete information, suspected fraud, or another legitimate reason, we may take appropriate action as permitted by law.

Where an order is cancelled or cannot be fulfilled after payment has been taken, any refund due will be handled in accordance with applicable legal requirements and the relevant transaction terms.

We encourage customers to review all information carefully before completing a purchase to help avoid mistakes and misunderstandings.

5. Pricing and Payment

Product prices and any applicable charges will be presented through the website or checkout process as relevant to the transaction. Customers should review the final order summary before confirming a purchase.

Although we aim to maintain accurate pricing information, errors may occasionally occur. If a material pricing error is identified, the order may need to be reviewed before acceptance or fulfilment. Any action taken in these circumstances will comply with applicable laws and contractual requirements.

Payment must be completed through the methods made available during checkout. By submitting payment information, you confirm that you are authorised to use the selected payment method and that the information provided is accurate to the best of your knowledge.

Payment processing may be handled by third-party payment providers operating under their own terms and security practices. Customers should review any relevant payment conditions presented during the transaction.

We do not intend to collect more payment information than is reasonably necessary to complete or administer a transaction, subject to the systems and services used to process payments.

6. Order Changes and Cancellations

Requests to amend or cancel an order may depend on its status and the applicable purchasing terms. Certain changes may be possible before processing has progressed, while other changes may no longer be practical once an order has entered a later stage.

Customers should carefully check all order details before confirming a purchase. If an error is discovered after submission, any available options will depend on the circumstances and applicable legal requirements.

Nothing in these terms removes or limits any statutory cancellation rights that may apply to a purchase. Where a consumer has a legal right to cancel, that right will be respected in accordance with the relevant law and the applicable cancellation procedure.

7. Returns, Refunds, and Consumer Rights

Returns and refunds are governed by the Return Policy published on relaxedstyling.com, together with any mandatory consumer protection requirements applicable to the transaction.

Customers should review the relevant return conditions before requesting a return. Eligibility may depend on the product’s condition, the nature of the item, the timing of the request, and the circumstances of the purchase.

Where a product is faulty, incorrectly described, or otherwise fails to conform to the purchase agreement, customers may have additional rights under applicable law. These rights may include repair, replacement, a refund, or another remedy depending on the circumstances.

Nothing in these Terms and Conditions is intended to exclude, restrict, or replace any consumer rights that cannot legally be excluded or limited.

8. Intellectual Property

Unless otherwise stated, the content made available through relaxedstyling.com, including written materials, graphics, photographs, page layouts, design elements, logos, and other website materials, may be protected by copyright, trademark, or other intellectual property laws.

You may browse the website and use its content for personal, lawful shopping purposes. You must not reproduce, republish, distribute, modify, commercially exploit, or publicly display protected website content without the necessary permission, except where such use is permitted by law.

Unauthorised copying or use of intellectual property may violate applicable laws and the rights of the relevant rights holders.

Nothing in these terms transfers ownership of intellectual property to you. Any rights not expressly granted remain with their respective owners.

9. User Conduct and Submitted Information

If the website allows you to submit reviews, comments, account information, or other content, you are responsible for ensuring that your submissions are lawful, accurate where appropriate, and respectful of others’ rights.

You must not submit content that is fraudulent, threatening, defamatory, discriminatory, misleading, unlawful, or infringing on another person’s intellectual property or privacy rights.

We reserve the right, where permitted by law, to review, restrict, or remove content that violates these terms or creates a reasonable risk to the website or its users.

By submitting content through a feature that permits public contributions, you confirm that you have the rights necessary to provide that content. Any licence associated with submitted content will be limited to the scope disclosed when the content is submitted and the rights permitted by applicable law.

10. Privacy and Data Protection

Your use of relaxedstyling.com may involve the collection and processing of personal information. Our Privacy Policy explains the types of information that may be collected, the purposes for which it may be used, and the circumstances in which it may be shared.

We aim to handle personal information responsibly and in accordance with applicable privacy and data protection laws. Customers should review the Privacy Policy to understand their rights and the choices available to them.

Where applicable law requires consent for particular data processing activities, we will seek consent as required. Your statutory privacy rights remain unaffected by your agreement to these Terms and Conditions.

11. Third-Party Services and Links

relaxedstyling.com may use third-party services or include links to external websites to support certain functions or provide additional information. Such services may operate independently and may be subject to separate terms, privacy notices, and operational procedures.

We do not control every aspect of third-party websites or services. Customers should review the relevant terms and privacy policies before using an external service or providing information to another organisation.

The presence of an external link does not necessarily indicate endorsement of that website or guarantee the accuracy, security, or availability of its content.

12. Limitation of Liability

To the extent permitted by applicable law, Relaxed Styling will not be responsible for losses arising from circumstances beyond its reasonable control, including certain technical interruptions, unauthorised third-party actions, or temporary unavailability of website features.

We aim to keep website information accurate and services accessible, but we do not guarantee that the website will always operate without interruption, errors, or technical defects.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law. This includes any liability or consumer protection obligation that cannot legally be waived.

Where the law permits a limitation of liability, it will apply only to the extent allowed by the relevant legal framework.

13. Changes to These Terms

We may revise these Terms and Conditions from time to time to reflect changes in website functionality, business operations, product offerings, or applicable legal requirements.

The updated version will be published on relaxedstyling.com, together with an effective date where appropriate. Customers are encouraged to review the terms periodically to remain informed about the conditions governing website use.

Changes will be applied in accordance with applicable law and any requirements relating to existing contracts or transactions. Where additional notice or consent is legally required, the appropriate steps will be taken.

14. Governing Law and Dispute Resolution

These Terms and Conditions are subject to the laws that apply to the relevant transaction and the rights of the customer. Where applicable law establishes mandatory consumer protections, those protections will remain in effect regardless of any general contractual provision.

If a disagreement arises concerning website use or a purchase, the parties should seek to resolve the matter fairly and in good faith, taking into account the relevant transaction records, applicable policies, and legal requirements.

Nothing in this section prevents a consumer from exercising any right to bring a claim before a competent court or use an applicable dispute resolution mechanism where such rights are provided by law.

15. General Provisions

If any provision of these Terms and Conditions is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

A failure to enforce a particular provision on one occasion does not automatically mean that the provision has been waived in future circumstances.

These terms, together with the applicable policies and transaction-specific conditions, form the general framework governing your use of relaxedstyling.com and purchases made through the website, subject to any mandatory legal requirements.

16. Final Statement

At Relaxed Styling, we aim to provide a transparent and dependable online shopping experience. These Terms and Conditions are intended to clarify how the website may be used, how orders are handled, and what responsibilities apply to customers and the website operator.

We encourage all visitors to read the relevant policies carefully before using website services or placing an order. Understanding the applicable terms helps customers make informed decisions and contributes to a clear, fair, and reliable shopping environment.

Thank you for visiting relaxedstyling.com and choosing Relaxed Styling. We appreciate your interest in our store and remain committed to presenting clear information, respecting customer rights, and supporting a positive online shopping experience.